Positive Mensajes Privacy Policy

At Positive Mensajes, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase on our website, https://positivemensajes.com.

Personal Information We Collect

When you visit our site, we automatically gather specific data about your device. This includes your web browser, IP address, time zone, and details about the cookies installed on your device. We also track your interactions with the site, such as which pages or products you view, how you arrived at our site, and how you engage with the content. We refer to this as Device Information.

We collect Device Information using these technologies:

• Cookies: Small data files placed on your device, often containing an anonymous unique identifier.
• Log Files: These track activities on our site, capturing data like your IP address, browser type, Internet service provider, and timestamps.
• Web Beacons, Tags, and Pixels: Electronic tools used to capture details about how you use and browse our site.

Additionally, when you make a purchase or attempt to purchase on the site, we collect your Order Information, which may include your name, billing address, shipping address, payment details, email address, and phone number.

When we refer to Personal Information in this policy, we mean both Device and Order Information.

How We Use Your Personal Information

We use the Order Information collected to fulfill your orders, including processing payments, arranging shipping, and sending order confirmations or invoices. Additionally, we may use this information to:

• Communicate with you regarding your orders or inquiries
• Screen orders for potential fraud or risks
• Provide relevant updates or advertisements based on your preferences

We use the Device Information to monitor for fraud risks and optimize our site, such as analyzing how customers interact with our website to improve their experience.

Payment Processing

We process payments via PayPal. When using PayPal, your payment information will be shared with PayPal for processing, including billing and purchase details. Please refer to PayPal’s privacy policy for further information:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Google Analytics

To better understand how our customers use the site, we use Google Analytics. For more information on how Google uses your data, visit Google’s Privacy Policy:
https://policies.google.com/privacy

You can opt-out of Google Analytics at this link:
https://tools.google.com/dlpage/gaoptout

Reviews

We use the Customer Reviews for WooCommerce plugin to collect and manage reviews. When you leave a review on our site, we collect the data you provide to assist with spam detection.

We may provide an anonymized string (hash) of your email address to the Gravatar service to check if you’re using it. The Gravatar service’s privacy policy is available here:
https://automattic.com/privacy/

Once your comment is approved, your profile picture (if any) will be publicly visible alongside your comment.

You may choose to save your name, email address, and website in cookies to avoid re-entering your details for future comments. These cookies are stored for up to one year. Comments may be screened through an automated spam detection service.

Login Cookies

If you visit the login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close the browser.

When you log in, we set cookies to save your login information and display settings. Login cookies last for two days, and screen option cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove the login cookies.

Media

When uploading images to our site, please avoid including location data (EXIF GPS) in the images. Visitors can download and extract this data from images.

Email Marketing and MailChimp

If you sign up to receive our emails, including newsletters, product updates, and special offers, your information will be collected and stored by our email marketing provider, MailChimp. We use MailChimp to manage our email list and send you communications related to Positive Mensajes.

By subscribing, you consent to receive emails from us. You may unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly. We do not share your email address with third parties other than MailChimp, who process your information on our behalf.

For more information on how MailChimp handles your data, please visit their Privacy Policy:
https://mailchimp.com/legal/privacy/

Back-in-Stock Email Notifications

You can sign up with your email to be notified if a handmade item becomes available again. Please note that restocking isn’t guaranteed and designs may vary as each piece is crafted by hand. If you want to be removed from the waitlist, please contact us at support@positivemensajes.com.

Data Retention

If you have an account, placed an order, or left a comment, you can request a file of the personal data we hold about you, including any data you’ve shared. You can also ask us to delete your data, except for any data we are required to retain for legal, administrative, or security reasons.

Do Not Track

Please note that we do not change our data collection practices in response to Do Not Track signals from your browser.

Your Privacy Rights

This website is intended for customers in the United States and Puerto Rico. If you are located in the European Union and choose to interact with us, we will handle your data in a respectful manner and in accordance with applicable data protection laws.

We are committed to protecting your personal information and being transparent about how we collect, use, and store it—no matter where you’re located.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review it periodically.

If you have any questions or concerns about your privacy, please contact us at support@positivemensajes.com.